HomeCharter bus toursTen Questions You Need to Be Asking your Charter Bus Service

Ten Questions You Need to Be Asking your Charter Bus Service

Grand rapids charter bus

Charter buses are not only an environmentally friendly method of travel, they’re a popular choice among large groups traveling together. However, finding a reputable company to hire can often take a little bit of work. So before you go about hiring any old motorcoach companies, here are ten questions you need to be asking.

Safety record?

The highest safety rating a charter bus company can receive is “satisfactory,” so that’s a word you need to be looking for.

Type of equipment?

Before going any further, make sure to ask about the age, condition, and size of the charter buses you’ll be using. A charter bus typically seats 40 to 60 passengers, and is often subjected to driving limitations, so relief drivers may have to be arranged.


It’s extremely important to ask about all of the licenses that the company and the driver have. If one or the other doesn’t have the proper licenses to drive or operate, then you should take your business elsewhere.

Clean equipment?

When you’re transporting up to 60 passengers, it’s of the utmost importance that the equipment being used is sanitary and up to code. Ensure that there’s ample space, as well as trash receptacles and clean restrooms.

Additional amenities?

No two charter buses are the same, and as such, they do not all offer the same amenities. Be sure to ask about these, as one company may not have the specific amenities that you’re looking for.

Driver’s background?

Knowing who will be driving you is a matter of safety for both you and the rest of the passengers on board. Ask the company to provide information about the driver, including driver experience, proper licensing, and training.


Sometimes looking at reviews online simply isn’t enough to determine the credibility of a company. Asking for professional references from other clients is a much more reliable way to get a clear image of what to expect.

Emergency plan?

Every company should have a clear, concise plan for any sort of emergency that may occur while on the coach. Ensuring that this plan is available to all of your passengers is important as well.


Asking questions about the company’s history, such as how long they’ve been in business and what kind of events they have done in the past, is going to be very beneficial to you. For instance, you wouldn’t want to hire a brand new company who can’t provide any good examples of successful events.


Make sure you understand all costs associated with hiring a charter company. Sometimes fees may be hidden in a contract, so it’s important to outline the specific services that you need and get a quote based on the entire event.

The most important thing for you to do when looking into charter buses if to ask questions. These ten questions will be beneficial to you, but try to come up with a list of your own, as well. The more information you can get, the better.